Title:               General Manager
Reports To:    Executive Board of Directors

Duties and Responsibilities: Position Summary

The General Manager is accountable to the Executive Board of the Community Centre and is responsible for the day-to-day facility operations to ensure successful delivery of recreational, social and athletic programs to the community.  This involves the supervision of other paid staff and working closely as a resource to Board members in charge of Programs and Sports.  The General Manager must be a self-starter with a keen desire to work for the betterment of the Community Centre and its role in the community.  A Strong mechanical aptitude, excellent people skills and solid grasp of current technology are valuable traits in consideration of this position.

This is a full-time management position. The incumbent will work Monday through Friday with specific hours to be determined by the Centre's Executive.  Some weekend and evening work will be required based on staffing requirements, special events or unforeseen circumstances.

The General Manager will be subject to the completion of a satisfactory three month probationary period, and annual performance evaluations thereafter. A Manitoba Department of Labour Refrigeration License (W) or Equivalent is required.  A class 5 driver’s license is required.  A criminal record check, child abuse registry check, and driver’s abstract are also mandatory.

  • Collaborate with volunteers to ensure that all program needs within facility and/or grounds are in place.
  • Act as liaison between the Board of Directors and the Community Centre’s users and parents.
  • Participates in the recruitment, evaluation and dismissal of all employees at the Centre.
  • Reviews and approves payroll of other staff prior to processing.
  • Completion of all grants for the Centre in collaboration with all stakeholders.
  • Attends all meetings of the Board of Directors and Committees.
  • Ensures proper records are kept
  • Develops and recommends operating policies and procedures for the Centre to the Board of Directors for approval.
  • Assists in helping to determine necessary fees and fee changes for various programs, sports, and services.
  • Assists with the preparation of an annual budget for the Centre.
  • Responsible for overall ice scheduling while working in conjunction with the minor hockey association and ringette association ice schedulers to maximize ice usage wile ensuring fair distribution.
  • Work Executive Board to negotiate and administer all service contracts.
  • General filing to be done in accordance with different areas of the Community Centre.
  • All mail arriving at the Community Centre must be date stamped and distributed as necessary
  • Assist the VP Treasurer with gathering information relating to invoicing and vendor payments.
  • The incumbent must have good skills in dealing with people, both in person at the Centre, on the phone, by email and via social media (if and when necessary).
  • Above average computer skills specifically relating to the Microsoft Office Suite.
  • General tasks may include any tasks required by Board members. Examples include such things working with Tournament Convenor to process necessary permits, making signs and posters and helping to plan events.
  • Schedule and oversee work done in the Centre by outside contractors and ensure that all protocols have been met (insurance requirements, permits etc).
  • Must have an understanding of the relationship and requirements in place with the City of Winnipeg as it relates to Community Centres (including all monthly and annual reporting / certification / inspection requirements).
  • Ascertains daily work to be done by staff, the priority of the work, and schedules it accordingly.
  • Oversees daily and preventative maintenance and general caretaking performed by other Centre employees or volunteers.
  • Orders and receives all supplies required by the Centre (excluding canteen food/beverage and sports equipment)
  • Assists the board to Identify, determine costs and evaluate all projects of a major upgrading or capital nature for consideration and approval by the Board of Directors.
  • Ensures all grounds including fields, tennis courts, rinks and ball diamonds are safe and well maintained.
  • Ensures snow clearing from parking lot and entrances is performed on a timely basis.
  • Arranges for or picks up fuel as required for equipment at both Centre locations.
  • Direct staff to check and clean all washrooms, showers, change rooms, and canteen daily to maintain a neat and tidy condition.
  • Direct staff to set up and take down for daily functions
  • Direct staff to keep all entrances and exits clear of snow and ice, and shovel all sidewalks.
  • Direct staff to check all building lights and exterior lights daily.
  • Direct staff to wash walls and windows as needed.
  • Direct staff to wash and wax floors as needed.
  • Direct staff to cut grass, remove weeds, etc. to keep the grounds in a neat condition. Pick up garbage daily.
  • Check and maintain furnaces and water heaters.
  • Report any damage to the president.
  • Enforce the Centre's rules.
  • When staffing requirements dictate; flood, clean and maintain ice, check and maintain all ice equipment.
  • Work with ice schedule and head ice technician to determine arena staff requirements and other arena requirements.
  • Experience operating tractor/loader/snow blower, commercial riding lawnmower and other implements necessary in the operation of a community centre.
  • Experience in basic repairs requiring use of hand tools and power tools.

Education and technical requirements:

Manitoba Department of Labour Refrigeration License (W) or Equivalent is required.
Arena / Facility Management
Class 5 driver’s license is required.
A criminal record check, child abuse registry check, and driver’s abstract are also mandatory.


KWCC is offering a competitive salary for the industry which will vary depending on experience and qualifications.

Please send resumes to HR @ kwcc dot net

We thank all applicants for their interest; however only those selected for an interview will be contacted. KWCC is committed to creating a diverse workforce. As an equal opportunity employer, we encourage applications from all qualified individuals.

Title:               Casual - Arena Operator
Reports To:    Operations Supervisor

Role and Responsibilities:

  • Peruses arena and community centre for unsafe conditions, reports and / or rectifies irregularities, and retrieves misplaced materials as part of the attendant’s responsibility for safety in a public building.
  • Inspects and maintains the arena and community centre by identifying and recording all deficiencies / damages and repair information to enable prompt repairs to be initiated and the carrying out of maintenance of same where directed (reported to the Operations Supervisor)
  • In the course of carrying out daily tasks, practices established safety rules and regulations for the protection of self, fellow employees, the public, property and equipment operated by being continually aware of existing and new safety procedures and concerns of the Centre and relevant Workplace Safety and Health.
  • Keeps informed of shut down and emergency evacuation procedures.
  • Operates various types of tools as may be required and prior to operating them, provides normal maintenance.
  • Maintains good relations with all community members as the face and the first contact of the Community Center.  Responds to customer service requests by determining the nature of the concern and advising / carrying out appropriate corrective action to ensure that services are provided to the Centre’s standards.
  • Completes reports or records as required expediently to ensure that the services are completed thoroughly and logs are maintained.
  • Maintains ice resurfacer, tractors, implements and arena / community centre inventory by checking quantity and condition of supplies and replacing where necessary to ensure their continual and safe availability.
  • Performs related duties consistent with the classification, works various shifts as required.
  • Able to lift and install 33 lb propane cylinder on to ice resurfacer (50 lb total)
  • Perform janitorial duties including sweeping, mopping, disinfecting, sanitizer fogging, emptying and removing garbage / recycling, and the safe operation of walk behind floor machines.  Check all washrooms, showers, changing rooms, spectator seating and public areas, (gym and boardroom when used) on a regular basis.
  • Assigns and maintains dressing rooms.
  • Shovel snow / sand entrances to provide safe egress for staff and patrons on a timely basis
  • Operate tractor / snow blower to clear snow from walkways, parking lot and outdoor rink.

 Other Tasks:

  • Enforces the Community Centre’s rules.
  • Performs daily operations as listed out by the operations supervisor and the employer.
  • Ensures daily, evening and weekly duties are completed each shift.
  • Performs other duties as assigned.

 Qualifications and Educational Requirements:

  • Manitoba Department of Labour and the Winnipeg Fire Commissioner’s Office Refrigeration License (Class “W”) or Equivalent is required (proof of renewal annually required).
  • Must have a valid class 5 Manitoba Driver’s License and provide proof of renewal annually.
  • Must be able to be certified in First Aid and CPR.
  • Good Communication Skills

 Additional Notes:

  • A Criminal Record Check and Child Abuse Registry Check are required.
  • Flexibility to work days, evenings, weekends and statutory holidays.

Please send resumes to HR @ kwcc dot net

We thank all applicants for their interest; however only those selected for an interview will be contacted. KWCC is committed to creating a diverse workforce. As an equal opportunity employer, we encourage applications from all qualified individuals.